Resolved after 1 day 5 hours, affecting Network Core, on June 17, 2026.
This issue has been resolved. We are waiting on confirmation of the new date to replace the hardware.
Affected components
Update timeline
- investigating Jun 17, 2026, 08:50 AM UTC
Our monitoring has alerted that the core switch has crashed and rebooted in Telehouse North. We are investigating, the network will route around the problem but instability may be experienced for a short while. Our apologies for the inconvenience this has caused.
- investigating Jun 17, 2026, 08:58 AM UTC
The switch has been stable for 10 minutes. We are going to continue to monitor, we will also be bringing forward the maintenance work for it’s replacement.
- resolved Jun 18, 2026, 02:14 PM UTC
This issue has been resolved. We are waiting on confirmation of the new date to replace the hardware.
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