Resolved after 24 days 6 hours, affecting Other, on May 30, 2026.
The UPS has been bypassed and all services are showing as online. We will continue to monitor for any further issues, and plan for maintenance works to replace the UPS.
Affected components
Update timeline
- investigating May 30, 2026, 08:07 AM UTC
We are aware of total service outage at the above locations, engineer are investigating with our connectivity supplier and we will update at 10:30.
- investigating May 30, 2026, 08:48 AM UTC
The UPS has failed overnight at the cabinet. We are bypassing that and services will be up on utility power only. This means if there is a power cut, the services will drop again. We will perform maintenance next week to 10 days to replace the UPS, which will be published once dates are confirmed.
- monitoring May 30, 2026, 09:10 AM UTC
The UPS has been bypassed and all services are showing as online. We will continue to monitor for any further issues, and plan for maintenance works to replace the UPS.
- resolved Jun 23, 2026, 02:15 PM UTC
Resolved
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