Zuplo incident

Slow file saves on working copy

Resolved after 1 hour 35 minutes, affecting Build & Deployment Services and Portal, on August 5, 2026.

monitoring Aug 05, 2026, 02:22 PM UTC

A fix has been deployed. We are monitoring.

Started
Aug 05, 2026, 01:58 PM UTC
Resolved
Aug 05, 2026, 03:34 PM UTC
Duration
1h 35m
Detected by Pingoru
Aug 05, 2026, 01:58 PM UTC

Affected components

Build & Deployment ServicesPortal

Update timeline

  1. investigating Aug 05, 2026, 01:58 PM UTC

    We are seeing issues saving files on working copy. Saves are failing at an increased rate or taking a long time. We are investigating.

  2. identified Aug 05, 2026, 02:15 PM UTC

    We have identified the issue and are working on a mitigation.

  3. monitoring Aug 05, 2026, 02:22 PM UTC

    A fix has been deployed. We are monitoring.

  4. resolved Aug 05, 2026, 03:34 PM UTC

    The fix has resolved the issue.

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