Zume incident

Ams1 network incident

Resolved after 1 day 14 hours, affecting section-236279 (Amsterdam Web Hosting), on April 1, 2026.

resolved Apr 03, 2026, 01:56 PM UTC

According to the datacentre, "the incident was caused by a chain reaction within the electrical systems, where safety mechanisms were triggered. A human action played a role in the sequence of events, in combination with the behavior of the underlying technical systems.". A full RFO is expected by the end of next week.

Started
Apr 01, 2026, 11:25 PM UTC
Resolved
Apr 03, 2026, 01:56 PM UTC
Duration
1d 14h
Detected by Pingoru
Apr 01, 2026, 11:25 PM UTC

Affected components

section-236279 (Amsterdam Web Hosting)

Update timeline

  1. investigating Apr 01, 2026, 11:25 PM UTC

    We are currently experiencing a network incident in our Amsterdam location. We are escalating to the transit provider and will update as soon as possible.

  2. resolved Apr 03, 2026, 01:56 PM UTC

    According to the datacentre, "the incident was caused by a chain reaction within the electrical systems, where safety mechanisms were triggered. A human action played a role in the sequence of events, in combination with the behavior of the underlying technical systems.". A full RFO is expected by the end of next week.

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