Resolved after 3 hours 7 minutes, affecting Zoom Meetings and Zoom Phone and 1 more, on August 27, 2026.
The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Aug 27, 2026, 07:02 PM UTC
We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 27, 2026, 07:07 PM UTC
We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 27, 2026, 09:43 PM UTC
The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 27, 2026, 10:10 PM UTC
This incident has been resolved and the affected services have been restored.
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