Zoom incident
Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region
Resolved after 36 minutes, affecting Voice Agent and Chat Agent, on February 4, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Feb 04, 2026, 01:12 AM UTC
We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- monitoring Feb 04, 2026, 01:39 AM UTC
The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- monitoring Feb 04, 2026, 01:45 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2026, 01:48 AM UTC
This incident has been resolved.
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