Zoom incident
Outbound call issue with particular Provider Exchange Partners in the Australia Region.
Resolved after 13 minutes, affecting Provider Exchange, on February 4, 2026.
Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
Affected components
Update timeline
- monitoring Feb 04, 2026, 10:46 PM UTC
Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
- resolved Feb 04, 2026, 10:59 PM UTC
This incident has been resolved.
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