Resolved after 5 hours 14 minutes, affecting Clinical Notes, on February 10, 2026.
The service degradation with Clinical Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Feb 10, 2026, 01:53 PM UTC
We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.
- identified Feb 10, 2026, 02:07 PM UTC
We have identified the issue causing service degradation affecting Clinical Notes. We are working with the vendor and will provide updates as we have them.
- identified Feb 10, 2026, 03:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 04:07 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 05:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- identified Feb 10, 2026, 06:12 PM UTC
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
- monitoring Feb 10, 2026, 06:56 PM UTC
The service degradation with Clinical Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 10, 2026, 07:08 PM UTC
This incident has been resolved and the affected services have been restored.
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