Zoom incident
Service Degradation Affecting AIC Web Search for a subset of users in US Region
Resolved after 38 minutes, affecting Zoom AI, on February 16, 2026.
Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Affected components
Update timeline
- identified Feb 16, 2026, 10:02 PM UTC
We have identified an issue with our third party vendor which is affecting AIC Web Search for a subset of users in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 16, 2026, 10:30 PM UTC
Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
- resolved Feb 16, 2026, 10:41 PM UTC
This incident has been resolved and the affected services have been restored.
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