Resolved after 1 hour 31 minutes, affecting Zoom Meetings and Calling (Inbound/Outbound) and 1 more, on February 20, 2026.
The service degradation affecting Zoom Services in Sao Paulo has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Feb 20, 2026, 06:31 PM UTC
We are currently investigating a service degradation affecting Zoom Services in Sao Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- investigating Feb 20, 2026, 06:36 PM UTC
We are currently investigating a service degradation affecting Zoom Services in Soa Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Feb 20, 2026, 07:10 PM UTC
We have successfully identified the root cause affecting Zoom Services in Sao Paulo. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Feb 20, 2026, 07:46 PM UTC
The service degradation affecting Zoom Services in Sao Paulo has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 20, 2026, 08:02 PM UTC
This incident has been resolved and the affected services have been restored.
Your product runs on more than Zoom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services