Zoom incident
Zoom Contact Center Service Degradation in the North America Region
Resolved after 9 minutes, affecting Voice (Inbound/Outbound), on February 25, 2026.
On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- monitoring Feb 25, 2026, 07:09 PM UTC
On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 25, 2026, 07:19 PM UTC
This incident has been resolved.
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