Zoom incident
Service degradation with Hebrew offline transcription for ZRA and Zoom Phone
Resolved after 18 hours 1 minute, affecting Zoom Revenue Accelerator and Transcription, on February 26, 2026.
The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Feb 26, 2026, 04:20 PM UTC
We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- investigating Feb 26, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- identified Feb 26, 2026, 05:51 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 05:57 PM UTC
We continue to identify the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 07:22 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Feb 26, 2026, 09:43 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 26, 2026, 11:52 PM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 01:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 03:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Feb 27, 2026, 05:35 AM UTC
We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
- monitoring Feb 27, 2026, 08:02 AM UTC
The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Feb 27, 2026, 10:22 AM UTC
This incident has been resolved and the affected services have been restored.
Your product runs on more than Zoom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services