Zoom incident
A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.
Resolved after 9 minutes, affecting Calling (Inbound/Outbound) and Voice (Inbound/Outbound), on March 9, 2026.
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
Affected components
Update timeline
- monitoring Mar 09, 2026, 06:01 AM UTC
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
- resolved Mar 09, 2026, 06:11 AM UTC
This incident has been resolved and the affected services have been restored.
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