Zoom incident

Service Degradation Affecting Zoom Services in Saudi Arabia

Resolved after 27 minutes, affecting Voice Agent and Chat Agent and 1 more, on March 13, 2026.

monitoring Mar 13, 2026, 05:32 PM UTC

The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
Mar 13, 2026, 05:13 PM UTC
Resolved
Mar 13, 2026, 05:41 PM UTC
Duration
27m
Detected by Pingoru
Mar 13, 2026, 05:13 PM UTC

Affected components

Voice AgentChat AgentZoom ClipsFile Transfers: File, Video, Pictures, VoiceRecording

Update timeline

  1. investigating Mar 13, 2026, 05:13 PM UTC

    We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Mar 13, 2026, 05:23 PM UTC

    We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Mar 13, 2026, 05:32 PM UTC

    The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Mar 13, 2026, 05:41 PM UTC

    This incident has been resolved and the affected services have been restored.

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