Zoom incident

Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

Resolved after 10 minutes, affecting Calling (Inbound/Outbound), on March 18, 2026.

monitoring Mar 18, 2026, 04:43 AM UTC

Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

Started
Mar 18, 2026, 04:43 AM UTC
Resolved
Mar 18, 2026, 04:53 AM UTC
Duration
10m
Detected by Pingoru
Mar 18, 2026, 04:43 AM UTC

Affected components

Calling (Inbound/Outbound)

Update timeline

  1. monitoring Mar 18, 2026, 04:43 AM UTC

    Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

  2. resolved Mar 18, 2026, 04:53 AM UTC

    This incident has been resolved and the affected services have been restored.

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