Zoom incident

Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions

Resolved after 31 minutes, affecting Zoom Revenue Accelerator, on March 19, 2026.

monitoring Mar 19, 2026, 09:59 PM UTC

The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
Mar 19, 2026, 09:39 PM UTC
Resolved
Mar 19, 2026, 10:11 PM UTC
Duration
31m
Detected by Pingoru
Mar 19, 2026, 09:39 PM UTC

Affected components

Zoom Revenue Accelerator

Update timeline

  1. investigating Mar 19, 2026, 09:39 PM UTC

    We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Mar 19, 2026, 09:47 PM UTC

    We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Mar 19, 2026, 09:59 PM UTC

    The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Mar 19, 2026, 10:11 PM UTC

    This incident has been resolved.

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