Zoom incident
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
Resolved after 59 minutes, affecting Voice Agent, on March 26, 2026.
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Affected components
Update timeline
- identified Mar 26, 2026, 09:42 PM UTC
We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
- monitoring Mar 26, 2026, 10:34 PM UTC
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
- resolved Mar 26, 2026, 10:41 PM UTC
This incident has been resolved.
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