Zoom incident

Service Degradation Affecting Zoom Contact Center in North America Region

Resolved after 12 minutes, affecting Voice (Inbound/Outbound), on April 2, 2026.

monitoring Apr 02, 2026, 09:05 PM UTC

We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Started
Apr 02, 2026, 09:05 PM UTC
Resolved
Apr 02, 2026, 09:18 PM UTC
Duration
12m
Detected by Pingoru
Apr 02, 2026, 09:05 PM UTC

Affected components

Voice (Inbound/Outbound)

Update timeline

  1. monitoring Apr 02, 2026, 09:05 PM UTC

    We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. resolved Apr 02, 2026, 09:18 PM UTC

    This incident has been resolved.

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