Zoom incident

Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.

Resolved after 9 minutes, affecting Calling (Inbound/Outbound), on April 4, 2026.

monitoring Apr 04, 2026, 08:22 AM UTC

On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.

Started
Apr 04, 2026, 08:22 AM UTC
Resolved
Apr 04, 2026, 08:32 AM UTC
Duration
9m
Detected by Pingoru
Apr 04, 2026, 08:22 AM UTC

Affected components

Calling (Inbound/Outbound)

Update timeline

  1. monitoring Apr 04, 2026, 08:22 AM UTC

    On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.

  2. resolved Apr 04, 2026, 08:32 AM UTC

    This incident has been resolved and the affected services have been restored.

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