Zoom incident
Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region
Resolved after 10 minutes, affecting Calling (Inbound/Outbound) and Voice (Inbound/Outbound), on April 7, 2026.
On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
Affected components
Update timeline
- monitoring Apr 07, 2026, 05:17 PM UTC
On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
- resolved Apr 07, 2026, 05:28 PM UTC
This incident has been resolved and the affected services have been restored.
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