Zoom incident

Service Degradation Affecting Zoom Clinical Notes in United States

Resolved after 3 hours 10 minutes, affecting Clinical Notes, on April 29, 2026.

monitoring Apr 29, 2026, 06:45 PM UTC

Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

Started
Apr 29, 2026, 03:45 PM UTC
Resolved
Apr 29, 2026, 06:56 PM UTC
Duration
3h 10m
Detected by Pingoru
Apr 29, 2026, 03:45 PM UTC

Affected components

Clinical Notes

Update timeline

  1. identified Apr 29, 2026, 03:45 PM UTC

    We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.

  2. identified Apr 29, 2026, 05:16 PM UTC

    We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. identified Apr 29, 2026, 06:19 PM UTC

    We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Apr 29, 2026, 06:45 PM UTC

    Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

  5. resolved Apr 29, 2026, 06:56 PM UTC

    This incident has been resolved.

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