Zoom incident

Service Degradation Affecting Zoom Contact Center in Europe region

Resolved after 29 minutes, affecting Zoom Contact Center, on April 27, 2026.

monitoring Apr 27, 2026, 11:45 AM UTC

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.

Other major vendors with incidents that started within 30 minutes of this one

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Salesforce Outage We have determined that restarting services in place is the most effective path to resolution, and we are proceeding with this action now. A site-switch was not performed as we are resolving the issue

Intercom Outage Errors on the REST API in Australia

Started: Apr 27, 2026, 11:45 AM UTC
Resolved: Apr 27, 2026, 12:14 PM UTC
Duration: 29m
Detected by Pingoru: Apr 27, 2026, 11:45 AM UTC

Affected components

Zoom Contact Center

Update timeline

monitoring Apr 27, 2026, 11:45 AM UTC

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
resolved Apr 27, 2026, 12:14 PM UTC

This incident has been resolved and the affected services have been restored.

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