Resolved after 2 hours 14 minutes, affecting Voice Agent and Chat Agent, on June 29, 2026.
The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- investigating Jun 29, 2026, 06:17 AM UTC
We are currently investigating a service degradation affecting Zoom Voice Agent Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jun 29, 2026, 06:38 AM UTC
We have successfully identified the root cause affecting Zoom Voice Agent Service. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jun 29, 2026, 08:16 AM UTC
The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 29, 2026, 08:31 AM UTC
This incident has been resolved and the affected services have been restored.
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