Zoom incident

Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

Resolved after 1 hour 1 minute, affecting Zoom AI and Zoom AIC and 1 more, on June 22, 2026.

monitoring Jun 22, 2026, 04:56 PM UTC

The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
Jun 22, 2026, 04:31 PM UTC
Resolved
Jun 22, 2026, 05:33 PM UTC
Duration
1h 1m
Detected by Pingoru
Jun 22, 2026, 04:31 PM UTC

Affected components

Zoom AIZoom AICZoomMate

Update timeline

  1. investigating Jun 22, 2026, 04:31 PM UTC

    We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 22, 2026, 04:44 PM UTC

    We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 22, 2026, 04:56 PM UTC

    The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 22, 2026, 05:33 PM UTC

    This incident has been resolved and the affected services have been restored.

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