Zoom incident

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Resolved after 16 minutes, affecting Zoom Contact Center, on June 15, 2026.

monitoring Jun 15, 2026, 06:10 AM UTC

This incident has been resolved and the affected services have been restored.

Started
Jun 15, 2026, 06:02 AM UTC
Resolved
Jun 15, 2026, 06:19 AM UTC
Duration
16m
Detected by Pingoru
Jun 15, 2026, 06:02 AM UTC

Affected components

Zoom Contact Center

Update timeline

  1. monitoring Jun 15, 2026, 06:02 AM UTC

    On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

  2. monitoring Jun 15, 2026, 06:10 AM UTC

    This incident has been resolved and the affected services have been restored.

  3. resolved Jun 15, 2026, 06:19 AM UTC

    This incident has been resolved and the affected services have been restored.

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