Zoom incident
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.
Resolved after 12 minutes, affecting Voice (Inbound/Outbound), on May 21, 2026.
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
Affected components
Update timeline
- monitoring May 21, 2026, 04:40 PM UTC
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
- resolved May 21, 2026, 04:52 PM UTC
This incident has been resolved and the affected services have been restored.
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