Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

Update timeline

1. investigating May 18, 2026, 06:08 PM UTC

   We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. investigating May 19, 2026, 12:39 AM UTC

   The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

3. identified May 19, 2026, 02:54 AM UTC

   We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. identified May 19, 2026, 10:55 AM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

5. identified May 19, 2026, 07:04 PM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

6. identified May 20, 2026, 03:11 AM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

7. identified May 20, 2026, 11:38 AM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

8. identified May 20, 2026, 09:05 PM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

9. identified May 21, 2026, 04:59 AM UTC

   Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

10. identified May 21, 2026, 04:59 PM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

11. identified May 22, 2026, 05:42 AM UTC

    Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

12. monitoring May 22, 2026, 06:09 AM UTC

    The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

13. monitoring May 23, 2026, 07:10 AM UTC

    The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

14. resolved May 24, 2026, 12:08 AM UTC

    This incident has been resolved and the affected services have been restored.