Zoom incident

Service Degradation Affecting Zoom Doc Services in United States

Resolved after 1 hour 42 minutes, affecting Zoom Canvas, on May 8, 2026.

monitoring May 08, 2026, 04:07 PM UTC

The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Started
May 08, 2026, 02:47 PM UTC
Resolved
May 08, 2026, 04:29 PM UTC
Duration
1h 42m
Detected by Pingoru
May 08, 2026, 02:47 PM UTC

Affected components

Zoom Canvas

Update timeline

  1. investigating May 08, 2026, 02:47 PM UTC

    We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified May 08, 2026, 03:44 PM UTC

    We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring May 08, 2026, 04:07 PM UTC

    The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved May 08, 2026, 04:29 PM UTC

    This incident has been resolved and the affected services have been restored.

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