Zoom incident
Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region
Resolved after 16 hours 35 minutes, affecting Zoom Quality Management, on October 28, 2026.
The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- identified Oct 28, 2026, 02:31 PM UTC
We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Oct 28, 2026, 08:33 PM UTC
Our team is continues to work on a resolution, and we will keep you informed with timely updates as progress is made.
- identified Oct 29, 2026, 02:58 AM UTC
Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Oct 29, 2026, 03:19 AM UTC
The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Oct 29, 2026, 07:06 AM UTC
This incident has been resolved and the affected services have been restored.
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