Zoom incident
Service Degradation Affecting Email in Zoom Contact Center Services in North America
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Resolved after 9 minutes, affecting Zoom Contact Center and Email (Inbound/Outbound), on September 4, 2026.
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Affected components
Zoom Contact CenterEmail (Inbound/Outbound)
Update timeline
- monitoring Sep 04, 2026, 05:46 PM UTC
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
- resolved Sep 04, 2026, 05:55 PM UTC
This incident has been resolved.
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