Resolved after 12 minutes, affecting Zoom Phone, on September 4, 2026.
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- monitoring Sep 04, 2026, 05:23 AM UTC
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 04, 2026, 05:35 AM UTC
This incident has been resolved and the affected services have been restored.
Your product runs on more than Zoom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services