Zingle incident
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States
Resolved after 13 days 15 hours, on August 19, 2026.
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in the United States is operating normally.
Update timeline
- monitoring Aug 19, 2026, 08:34 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 08:46 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 09:48 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 11:09 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 01:10 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 03:13 AM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in the United States is operating normally.
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