Zingle incident

SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico

Resolved after 3 days 1 hour, on August 16, 2026.

monitoring Aug 17, 2026, 08:31 AM UTC

The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.

Started: Aug 16, 2026, 07:12 PM UTC
Resolved: Aug 19, 2026, 08:36 PM UTC
Duration: 3d 1h
Detected by Pingoru: Aug 16, 2026, 07:12 PM UTC

Update timeline

monitoring Aug 16, 2026, 07:12 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring Aug 16, 2026, 08:12 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Aug 16, 2026, 10:12 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Aug 17, 2026, 02:13 AM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring Aug 17, 2026, 06:22 AM UTC

We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Aug 17, 2026, 08:31 AM UTC

The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.

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