Zingle incident

SMS Delivery Delays from Twilio Phone Numbers to T-Mobile United States

Resolved after 2 days 23 hours, on July 27, 2026.

monitoring Jul 28, 2026, 05:41 AM UTC

The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.

Started
Jul 27, 2026, 10:12 PM UTC
Resolved
Jul 30, 2026, 09:52 PM UTC
Duration
2d 23h
Detected by Pingoru
Jul 27, 2026, 10:12 PM UTC

Update timeline

  1. monitoring Jul 27, 2026, 10:12 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 27, 2026, 10:34 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jul 27, 2026, 11:34 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 28, 2026, 01:35 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring Jul 28, 2026, 03:40 AM UTC

    We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Jul 28, 2026, 05:41 AM UTC

    The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.

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