Zingle incident

Gather Speech-to-Text Failure

Resolved after 4 days 10 hours, on July 23, 2026.

monitoring Jul 24, 2026, 01:34 AM UTC

We are no longer experiencing issues with Gather Speech. This incident has been resolved.

Started
Jul 23, 2026, 03:44 PM UTC
Resolved
Jul 28, 2026, 02:17 AM UTC
Duration
4d 10h
Detected by Pingoru
Jul 23, 2026, 03:44 PM UTC

Update timeline

  1. monitoring Jul 23, 2026, 03:44 PM UTC

    Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.

  2. monitoring Jul 23, 2026, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 23, 2026, 05:08 PM UTC

    We are continuing to investigate the issue.

  4. monitoring Jul 23, 2026, 06:37 PM UTC

    We are continuning to investigate this incident and we'll provide an update in 2 hours or sooner.

  5. monitoring Jul 23, 2026, 08:29 PM UTC

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.

  6. monitoring Jul 24, 2026, 12:23 AM UTC

    We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

  7. monitoring Jul 24, 2026, 01:34 AM UTC

    We are no longer experiencing issues with Gather Speech. This incident has been resolved.

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