Zingle incident
SMS Delivery Delays and Failures from Twilio Phone Numbers to T-Mobile United States
Resolved after 4 days 5 hours, on July 16, 2026.
The incident has been resolved and SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States is operating normally.
Update timeline
- monitoring Jul 16, 2026, 06:14 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 16, 2026, 06:21 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays and failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 16, 2026, 07:23 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays and failures from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 16, 2026, 08:28 PM UTC
We have observed a recovery in SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 16, 2026, 10:30 PM UTC
The incident has been resolved and SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States is operating normally.
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