Zingle incident

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Resolved after 1 day 5 hours, on July 15, 2026.

monitoring Jul 15, 2026, 09:11 PM UTC

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Started
Jul 15, 2026, 04:57 PM UTC
Resolved
Jul 16, 2026, 10:26 PM UTC
Duration
1d 5h
Detected by Pingoru
Jul 15, 2026, 04:57 PM UTC

Update timeline

  1. monitoring Jul 15, 2026, 04:57 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 15, 2026, 05:16 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jul 15, 2026, 06:16 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 15, 2026, 07:07 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Jul 15, 2026, 09:11 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

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