Zingle incident
Users cannot select plans in the account onboarding flow
Resolved after 2 days, on July 14, 2026.
Our engineers have monitored the fix and confirmed the issue with the onboarding plan-selection has been resolved. All services are now operating normally at this time.
Update timeline
- monitoring Jul 14, 2026, 05:40 PM UTC
Our monitoring systems have detected a potential issue with Upgrade. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- monitoring Jul 14, 2026, 05:45 PM UTC
In the Onboarding plan-selection screen clicking a card doesn't select the chosen card. The radio dot flashes and defaults to the default value. We will provide an update in 1 hour or as soon as more information becomes available.
- monitoring Jul 14, 2026, 06:04 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update in 1 hour or as soon as more information becomes available.
- monitoring Jul 14, 2026, 07:00 PM UTC
The issue has been identified and a fix has been implemented. We will keep monitoring for 30 minutes.
- monitoring Jul 14, 2026, 07:37 PM UTC
Our engineers have monitored the fix and confirmed the issue with the onboarding plan-selection has been resolved. All services are now operating normally at this time.
Your product runs on more than Zingle
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services