Zingle incident
SMS and MMS Delivery Delays from Twilio to T-Mobile United States
Resolved after 1 day 6 hours, on July 13, 2026.
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.
Update timeline
- monitoring Jul 13, 2026, 03:37 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 13, 2026, 04:40 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 06:51 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 13, 2026, 07:19 PM UTC
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 09:22 PM UTC
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.
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