Zingle incident
On Call Engineers are Investigating an issue with dual channel conference recordings
Resolved after 3 days 16 hours, on July 10, 2026.
Twilio dual channel conference recording was degraded for 3 minutes between 9:59 AM and 10:02 AM Pacific Time on 07/10/2026. Dual channel conference recordings received during this time may be stuck 'in progress'. The issue has now been resolved.
Update timeline
- monitoring Jul 10, 2026, 09:24 PM UTC
Our monitoring systems have detected a potential issue with dual channel conference recordings. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- monitoring Jul 10, 2026, 10:11 PM UTC
Twilio dual channel conference recording was degraded for 3 minutes between 9:59 AM and 10:02 AM Pacific Time on 07/10/2026. Dual channel conference recordings received during this time may be stuck 'in progress'. The issue has now been resolved.
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