Zingle incident

MMS Delivery Delays From Network Subscribers to a Subset of Twilio United States Short Codes

Resolved after 2 days, on July 8, 2026.

monitoring Jul 09, 2026, 12:16 AM UTC

The incident has been resolved and MMS delivery from network subscribers on affected networks in the United States to a subset of Twilio Short Codes is operating normally.

Started
Jul 08, 2026, 07:55 PM UTC
Resolved
Jul 10, 2026, 08:33 PM UTC
Duration
2d
Detected by Pingoru
Jul 08, 2026, 07:55 PM UTC

Update timeline

  1. monitoring Jul 08, 2026, 07:55 PM UTC

    Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 08, 2026, 09:00 PM UTC

    Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jul 08, 2026, 10:02 PM UTC

    We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 08, 2026, 10:14 PM UTC

    We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Jul 09, 2026, 12:15 AM UTC

    We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. monitoring Jul 09, 2026, 12:16 AM UTC

    The incident has been resolved and MMS delivery from network subscribers on affected networks in the United States to a subset of Twilio Short Codes is operating normally.

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