Zingle incident
High Number of 500s Returned by Pied-Piper-Api Due to Elasticsearch Timeouts
Minor Vendor's status page →
Resolved after 5 days 10 hours, on July 1, 2026.
Incident closed.
Update timeline
- monitoring Jul 01, 2026, 04:30 PM UTC
Twilio pied-piper-api was degraded for 10 minutes between 08:46 and 08:56 Pacific Time on 07/01/2026. During this period of time customers may have experienced High number of 500s returned by pied-piper-api due to Elasticsearch timeouts. The issue has now been resolved.
- monitoring Jul 01, 2026, 04:31 PM UTC
Incident closed.
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