Zingle incident
Medallia Concierge Environment Maintenance (app.zingle.me)
Resolved after 2 days 8 hours, on July 7, 2026.
The planned maintenance is now complete. If your Concierge service experiences any errors or interruption of service, please contact Medallia Technical Support by going to Help > Chat With Us .
Update timeline
- monitoring Jul 07, 2026, 05:00 AM UTC
The Medallia Concierge environment [app.zingle.me] will be undergoing maintenance on Tuesday, July 7, from 1:00am - 5:00am ET (Mon, July 6, 10pm PT). No downtime is expected during this maintenance window, and users may continue to access and use the Concierge app as usual. Some users may see intermittent connection delays or application errors. Any unavailability or errors are expected to be brief and temporary. We will work to complete this required maintenance as soon as possible. If you have any questions please reach out to Technical Support by going to go to Help > Chat With Us.
- monitoring Jul 07, 2026, 09:00 AM UTC
The planned maintenance is now complete. If your Concierge service experiences any errors or interruption of service, please contact Medallia Technical Support by going to Help > Chat With Us .
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