Zingle incident

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Resolved after 4 days 13 hours, on June 11, 2026.

monitoring Jun 11, 2026, 05:05 PM UTC

Incident closed.

Started
Jun 11, 2026, 05:04 PM UTC
Resolved
Jun 16, 2026, 06:32 AM UTC
Duration
4d 13h
Detected by Pingoru
Jun 11, 2026, 05:04 PM UTC

Update timeline

  1. monitoring Jun 11, 2026, 05:04 PM UTC

    Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.

  2. monitoring Jun 11, 2026, 05:05 PM UTC

    Incident closed.

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