Zingle incident
Medallia Concierge Environment Maintenance (app-4.zingle.sea1.medallia.com)
Resolved after 2 days 10 hours, on June 9, 2026.
The planned maintenance is now complete. If your Concierge service experiences any errors or interruption of service, please contact Medallia Technical Support by going to Help > Chat With Us .
Update timeline
- monitoring Jun 09, 2026, 05:00 AM UTC
The Medallia Concierge environment [app-4.zingle.sea1.medallia.com] will be undergoing maintenance on Tuesday, June 9, from 1:00am - 5:00am ET. (11pm PT, June 8) During this maintenance window, no downtime is expected, and users may continue to access and use the Concierge app. Some users may see intermittent connection delays or errors, however any unavailability is expected to be brief and temporary. We will work to complete this required maintenance as soon as possible. If you have any questions please reach out to Technical Support by going to Help > Chat With Us.
- monitoring Jun 09, 2026, 09:00 AM UTC
The planned maintenance is now complete. If your Concierge service experiences any errors or interruption of service, please contact Medallia Technical Support by going to Help > Chat With Us .
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