MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States

Update timeline

1. monitoring Jun 02, 2026, 07:23 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Jun 02, 2026, 07:28 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Jun 02, 2026, 07:42 PM UTC

   We are continuing to work on a fix for this issue.

4. monitoring Jun 02, 2026, 07:44 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

5. monitoring Jun 02, 2026, 08:31 PM UTC

   We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

6. monitoring Jun 02, 2026, 10:33 PM UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.