Zingle incident

High Number of Errors Related to Email Channel

Resolved after 5 days 23 hours, on May 23, 2026.

monitoring May 23, 2026, 04:27 PM UTC

Incident closed.

Started
May 23, 2026, 04:26 PM UTC
Resolved
May 29, 2026, 03:42 PM UTC
Duration
5d 23h
Detected by Pingoru
May 23, 2026, 04:26 PM UTC

Update timeline

  1. monitoring May 23, 2026, 04:26 PM UTC

    Between 15:17 and 15:33 UTC, the Verify Email channel was degraded, and customers might have experienced increased latencies and errors. This may have resulted in duplicate emails to be sent to users. The issue has now been resolved.

  2. monitoring May 23, 2026, 04:27 PM UTC

    Incident closed.

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