Resolved after 1 day 14 hours, on May 12, 2026.
Incident closed.
Update timeline
- monitoring May 12, 2026, 07:00 AM UTC
Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.
- monitoring May 12, 2026, 07:01 AM UTC
Incident closed.
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