Zingle incident

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States

Resolved after 15 days 19 hours, on August 31, 2026.

monitoring Aug 31, 2026, 08:40 PM UTC

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

Started
Aug 31, 2026, 06:33 PM UTC
Resolved
Sep 16, 2026, 02:02 PM UTC
Duration
15d 19h
Detected by Pingoru
Aug 31, 2026, 06:33 PM UTC

Update timeline

  1. monitoring Aug 31, 2026, 06:33 PM UTC

    We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  2. monitoring Aug 31, 2026, 08:40 PM UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

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