Zingle incident
SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved after 22 days, on August 31, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Update timeline
- monitoring Aug 31, 2026, 07:02 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 31, 2026, 11:07 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 05:57 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 08:04 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
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